Privacy Policy

1. Information We Collect

We may collect the following information from applicants, drivers, contractors, subcontractors, business contacts, and website visitors:

• Full name
• Phone number
• Email address
• City, state, or preferred work area
• Vehicle type
• Driver’s license status
• Availability and preferred start date
• Work experience or delivery experience
• Application responses
• Documents submitted for onboarding, payroll, compliance, or contractor verification
• Messages, calls, or communications with our recruiting and operations team
• Website usage information, such as pages visited, form submissions, browser type, device type, and general location data

We may collect this information directly from you when you complete a form, apply for a delivery opportunity, contact us, respond to an advertisement, or communicate with our team.

2. How We Use Your Information

TTO Logistics may use your information to:

• Contact you about delivery driver, contractor, subcontractor, or business opportunities
• Review your application or lead form submission
• Schedule onboarding or follow-up communication
• Send text messages, phone calls, emails, or WhatsApp messages related to recruiting, onboarding, operations, payroll, or business updates
• Verify eligibility for available opportunities
• Manage contractor, subcontractor, or driver records
• Process onboarding documents, contracts, tax forms, and payment-related information
• Improve our website, advertising, recruiting, and communication systems
• Comply with legal, tax, insurance, payroll, contractual, or business requirements
• Protect the company, drivers, contractors, customers, and delivery partners from fraud, claims, fines, or misuse

3. Text Messages, Calls, and Email Communication

By submitting your phone number, you agree that TTO Logistics may contact you by phone call, text message, WhatsApp, or email regarding employment-style opportunities, independent contractor opportunities, delivery routes, onboarding, scheduling, payroll, and company updates.

4. How We Share Information

TTO Logistics does not sell your personal information.

We may share your information only when necessary with:

• Internal recruiting, operations, payroll, management, and administrative team members
• Delivery partners, clients, or facilities when needed for onboarding, route assignment, compliance, or operational purposes
• Service providers that help us operate our website, lead forms, phone systems, texting systems, payroll systems, applicant tracking, or advertising
• Legal, tax, insurance, accounting, or compliance professionals
• Government agencies, courts, or regulators if required by law

We only share information as needed to operate our business, communicate with applicants or contractors, comply with requirements, or protect our legal and business interests.

5. Advertising and Lead Forms

TTO Logistics may collect information from advertising platforms, including TikTok, Facebook, Instagram, Google, or other platforms when you submit a lead form or interact with our ads.

Information submitted through TikTok Lead Generation Ads or other platform lead forms may be used to contact you about delivery opportunities, onboarding, or related services.

TikTok requires advertisers using Lead Generation Ads to display a privacy policy on their website, and the privacy policy should explain what information is collected and how it is used.

6. Cookies, Tracking, and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, measure advertising performance, improve our services, and follow up with interested applicants or visitors.

These tools may collect information such as device type, browser type, pages visited, time spent on the website, referring source, and general location information.

You can adjust your browser settings to block or delete cookies, but some website features may not work properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, system, email, text message, or online transmission is 100% secure.

You should avoid sending sensitive information unless it is requested through an official onboarding or secure company process.

8. Data Retention

We may keep your information for as long as necessary to complete recruiting, onboarding, payroll, operations, legal, tax, compliance, insurance, or business purposes.

If you are not selected or do not move forward, we may still keep your information for future opportunities unless you request removal.

9. Your Choices

You may contact us to:

• Request access to the information we have about you
• Ask us to correct inaccurate information
• Ask us to stop contacting you
• Ask us to delete your information, unless we need to keep it for legal, tax, compliance, payroll, insurance, or business recordkeeping reasons
• Opt out of text messages by replying STOP

10. Children’s Privacy

Our services, website, advertisements, and recruiting forms are not intended for children under 18 years old. We do not knowingly collect personal information from children.

Applicants and drivers must meet the legal and business requirements for the opportunity they are applying for.

11. Third-Party Links

Our website or messages may include links to third-party websites, platforms, or services. TTO Logistics is not responsible for the privacy practices, content, or security of third-party websites.

12. Independent Contractor Opportunities

Submitting an application or lead form does not guarantee employment, contractor approval, route assignment, payment, or selection for any opportunity.

Many opportunities with TTO Logistics may be independent contractor or subcontractor opportunities. Any final relationship, compensation, requirements, and responsibilities will be governed by the applicable agreement, onboarding process, and operational requirements.

13. Updates to This Privacy Policy

TTO Logistics may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

For questions about this Privacy Policy or your personal information, contact: